2. Emergency Calls

Police-----------------Dial 110 (no charge)

If you are involved in, a victim of, or witness to a crime, traffic accident, theft, or quarrel, contact the police immediately.

Help me.	Tasukete kudasai
There has been a traffic accident.	Koutsuu jiko desu
There has been a robbery.	Dorobou desu
There has been a quarrel.	Kenka desu
Please come here immediately.	Suguni kite kudasai

【Traffic Accident】

• Park your car in a safe place, and call the police (dial 110).
• If there is an injured person, call an ambulance (dial 119) immediately
• Contact your car insurance company
• Note the name, address, telephone number, driver's license number, license plate number, insurance company's name, and type of the insurance of the other driver involved.
• If there are eyewitnesses, ask for their names and telephone numbers
• If you are injured, especially if there is a possibility of head or neck injuries, you should be examined at a hospital, even if you feel fine at the time. (Refer to Page)

【Loss of Property or Theft】

If you lose important things or something is stolen from you, contact the police immediately. In any municipality, you can find a police box or a police substation where there is a police officer on duty at all times. If you lose any of the following items, follow the procedures outlined below:

• Loss of a bank/postal book or cash card
  Notify your bank (or post office) immediately to stop payment from your account.
• Loss of a credit card
  Notify your credit card company immediately to prevent fraud
• Loss of a passport
  Obtain a Certificate of Loss from the police and inform your embassy or consulate general.
• Loss of Certificate of Alien Registration
  Obtain a Certificate of Loss from the police and apply for new Certificate of Alien Registration in your municipal office.

　

Fire-----------------Dial 119 (no charge)

If a fire breaks out, call the fire department immediately.

There is a fire.	Kaji desu
Please send a fire engine.	Shoubousha onegai shimasu
○○ is burning.	○○ ga moete imasu
Please come here immediately.	Suguni kite kudasai

【Using a Fire Extinguisher】

1. Pull out the safety pin.
2. Draw out the hose and turn it on a fire.
3. Squeeze the lever.
4. Use the fire extinguisher as you would sweep with a broom. While you are using it, keep your position low and secure an escape route.

　

Injury, Sudden Illness, and Rescue---Dial 119 (no charge)

When you get injured or sick suddenly and you need rescue, call an ambulance or rescue immediately. It is free of charge.

It is an emergency call.	Kyuukyuu desu
I am injured.	Kega o shimashita
Someone needs medical attention urgently.	Kyuubyou desu
Please send an ambulance.	Kyuukyuusha onegai shimasu
Please help me.	Tasukete kudasai

※In each case, give your name, location, and telephone number. If you don't know where you are, ask someone else around you to call instead of you.

My name is ○○.	Namae wa ○○ desu
I am ○○.	Watashi wa ○○ desu
The location is ○○.	Basho wa ○○ desu
I am in ○○.	Watashi wa ○○ ni imasu
The telephone number is ○○.	Denwa wa ○○ ban desu

【Dialing 110 or 119】

• Subscribed Telephones (Used in a house or company)
  Pick up the receiver and dial 110 or 119. If you are using the extension telephone, switch it to the outside line.
• Public Telephones
  Push the emergency button and dial 110 or 119.
• Cellular Phones or PHS (Personal Handy Phone System)
  Dial 110 or 119 directly. Since it is extremely dangerous to use the cellular phone while you are driving, stop your car before calling. If you call 119, leave the power on after calling because the fire department may call you back for further inquiries.

Crime Prevention

Shimane is a relatively safe place in Japan, but crimes and traffic accidents occur every day. You never can know when or where crimes or accidents will occur, or who will cause them. In order to prevent them, beware of the followings:

• Be sure to lock up before leaving your house or going to bed.
• Keep valuables such as cash separately.
• Lock your bicycle, motorcycle, or car when you leave it unattended. Do not leave your valuables inside your car.
• Be careful when you walk alone late at night or in badly lit streets or public places.